How to Pay Fines Online
- To pay library fines, Log into your library account.
- Click on "My Account." Fines will be displayed on the Account Information page.
- Click “Pay with a credit card online.”
- Enter your credit card information and submit payment. All payments must be over $5.00 and a surcharge of 2.5% applies.
Frequently Asked Questions
How does online payment work?
The library offers patrons the ability to pay their fines by accessing their library card account online. During the fine payment process, the patron enters or reviews her/his name, address, email address, credit card number, expiration date and credit card security number into the online form. NO credit card data is received or retained by the Library. The Library records the amount paid in the Library system and immediately credits the patron’s library account with the payment.
Will my payment information be stored by the Library?
No. Payment information is never stored by the Library.
Is there a minimum to pay?
There is a $5 minimum for credit card transactions. There is not a minimum for cash or check.
Can I pay only a part of my fines?
Yes. You can select the amount of fines you wish to pay as long as the amount is $5.00 or more. However, your account will not be in good standing until the entire fine is paid.
What type of payments do you accept online?
We accept Visa, MasterCard (including debit cards with those logos), and Discover.
How long does it take before the payment shows up in my account?
Transactions are processed immediately and will be applied to your library account after notification the payment was successful. Within the My Account function, select the Fines tab and you will see the total adjustment for your payment when it is processed.
Is there a surcharge to me to use this service?
Yes, there is a surcharge applied for paying fines.
What computers in the Library can I use to pay online?
Any public computer, including the computers in the Computer Room can be used for this purpose.
Who is actually processing the credit/debit card transaction?
The Library uses a service provided by our catalog website to handle the online transactions. It is like any other online purchase that uses a credit or debit card as payment.
Is my information secure?
The data in your payment form is encrypted before being sent to the processing vendor, Biblionix, which conducts the financial transaction. The library ensures that you are really dealing with the Huntsville Public Library when you pay your fines online.