If you have a fire, medical, or law enforcement emergency, dial 911.
To report a Public Works emergency, such as no water, a water quality issue, a broken water main, a sewer overflow or blockage complaint, an impassable street, or if your problem requires immediate attention, please call 936-294-5700, option 1.
To report a non emergency Public Works issue such as a trash collection issue or street sign problem, please leave a message by calling 936-294-5700, option 2 and we will respond during normal business hours. Please leave your name, the physical location of the problem, and a contact number.
To report a power outage, please call Entergy at 800-968-8243.
To report a gas outage, please call CenterPoint Energy at 800-752-8036.