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Street Light Outage

  1. Instructions
    Street light outages are handled by Entergy, Texas Inc. and can be submitted in one of two ways:
    • You can submit your request online via Entergy's online form
    • You can call Entergy's customer service line at 800-368-3749, then press option 2, option 4, option 2, and lastly option 3

    Please note: Entergy normally handles outage requests within 3 business days. If you submit your request online using the link above, you will be given a tracking number which can then be used to obtain status updates by calling 800-368-3749, option 2, option 4, and then option 2.
  2. Please do not press the "Submit" button below unless you have a question for city staff that cannot be answered by Entergy, Texas, Inc. If you have any questions or comments in regards to street lights, please submit your question / comments, and your email address below. We will respond within 3 business days.
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